Case study: PCCW Global provides reliable and cost effective broadband to A2Dominion
Housing provider, A2Dominion was keen to provide high-quality broadband to its NHS key worker residents. Seeking a new broadband provider who could meet these needs, they approached PCCW Global. A2Dominion needed to find a solution that would improve connectivity and deliver an improved customer experience.
Following a tender process in 2016, PCCW Global was awarded the contract to supply three of the groups sites in Oxfordshire, serving approximately 850 residents.
For these key workers, a fast and reliable internet connection is extremely desirable, allowing them to do more when studying and in their downtime. For property owners it provides a valuable differentiator, increasing resident satisfaction and reducing costly void periods.
Paula Price, Contracts Manager, A2Dominion said "We're really pleased that the installation of the new broadband service ran smoothly and to schedule. We’ve heard great things from residents. Importantly, we did not receive any negative feedback from our residents."
A2Dominion is a residential property group with a social purpose. It aims to improve people's lives through high quality homes and services, reinvesting all of its profits into building more new homes and supporting the communities in which it works. The group current has a diverse portfolio of 37,000 homes across London and southern England. It builds and manages award-winning affordable private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people.
At around 68 times faster than the UK average broadband speed, PCCW Global’s fibre broadband service delivers real benefits to building owners and their residents alike