PCCW Global
26 Sep 2018

Keeping safe online with Optify broadband

There's been a lot of talk recently about the rise of scams online which have cost some people many thousands of pounds and caused unnecessary stress and worry. We want to make sure you have a safe browsing experience when using Optify broadband so here's a few tips to help keep you safe.

Using secure websites

Optify advises that you use secure websites when providing personal details, when banking or making payments. Web browsers usually identify secure sites that use encryption by adding a padlock symbol in the address bar.

You can find out more information about the encryption used and the identity of the site by clicking or tapping on the padlock symbol. If your browser warns you about a page by preventing you from seeing it, or by displaying a certificate error, please read the message fully and be wary of visiting that page.

Taking precautions

No matter how you connect to the internet, you should always remain vigilant about your online security.

Enable your computer’s firewall, do not reuse passwords, update your virus protection daily, ensure you are using encrypted websites, don’t follow links in emails that seem suspicious and never give out your personal information to sites or people you do not trust.

Concerned about unencrypted traffic?

There are many VPN (Virtual Private Network) providers that can add an extra layer of encryption. However, we cannot provide advice on these providers and our support team will not be able to assist if you have problems using Optify with a VPN provider.

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