User terms & conditions
Survey draw terms & conditions
Terms and Conditions
The prize draw is being run by PCCW Global Networks (UK) Ltd. of University Court, Staffordshire Technology Park, Stafford ST18 0ES, trading as Optify.
The prize draw is only open to those who complete our monthly customer satisfaction survey which is distributed to our customers across sectors, throughout the UK.
Employees or agencies of PCCW Global Networks (UK) Ltd. or their family members, or anyone else connected with the prize draw may not enter.
The prize draw closes on the last day of every month at 23:59. Entries received outside this time period will not be considered. The prize draw will take place on the first Tuesday of every month and the winners will be notified by email.
The prize will be one Amazon gift card of a value stated on the survey invitation email.
We will contact the winner and arrange delivery of their prize via registered post.
The prize is non-exchangeable, non-transferable and is not redeemable for cash or other prizes.
The random draw will be undertaken by a computer. Our decision is final and no correspondence will be entered into.
If a winner rejects their prize or the entry is invalid or in breach of these Terms and Conditions, the winner’s prize will be forfeited and a new winner will be selected.
We reserve the right to offer an alternative prize or amend the rules of the prize draw if necessary.
If you do not want to take part in the prize draw, please notify us on 0333 308 0080.
This page was last modified on 04/09/2018