My Wi-Fi coverage is poor with a shared connection

You may have interference from other electrical devices in the room such as microwaves, mobile phones and other walls which can affect the coverage from your nearest Wi-Fi access point.

Try accessing Wi-Fi from different parts of the room or building and move away from items of potential interference. 

If you're still having difficulties having done this, please contact Customer Care.


This page was last modified on: 02/03/2020
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