Will I get the same speeds on Wi-Fi as on Ethernet?
Our speeds are not prepended by an 'up to' and we do our best to make sure that you get the speed stated for your account. If you are using a cabled Ethernet point in your room, you will get the best possible speed.
If you are using a MediaHub connected to the cabled point in your room, you will have your own private Wi-Fi bubble and you can allocate all your speed to your MediaHub. Any devices connected to the MediaHub (wired or wireless) will share this allocation of speed.
If you are using an Optify public Wi-Fi service, it is not possible for us to guarantee those speeds, as the Wi-Fi signal is shared amongst all connected users.
TIP: Make sure you are connecting using 5GHz on Wi-Fi where available for the best possible speed.
